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Summary

In very basic terms we totally respect your personal information and will only ask you for what information we really need from you. Will look after it in the same way we would want ours looking after, keeping it secure! We will only share it with others where we need their help us deliver our service to you (such as our professional printing laboratory who may need your name and address to post your purchases). Be assured that we will never share your information in any other circumstances – nor will we sell it on elsewhere! Here are more details – 

Introduction

EBM Photography takes your privacy very seriously. This privacy policy has been prepared in line with the EU’s General Data Protection Regulation (GDPR), which promotes fairness and transparency for all individuals in respect of their personal data. This privacy policy applies to all data we process, and by using EBM Photography you consent to our collection and use of such data.

  1. The Data we collect

As a data controller we collect a variety of data in order to deliver our services, and we will manage your personal data transparently, fairly and securely.We may ask you to provide us the following data –

  • First and last name

  • Address

  • Post code

  • E-mail address

  • Telephone number

  • Date of Birth

We will also record a date of birth for all persons we photograph under the age of 13 and require the parent or a legal guardian to consent to photography.Obviously being a photographic business we also create and manage images as per our contractual agreement(s).We use the above data to

  • deliver our services or products to you

  • confirm appointments

  • personalise your experience

  • for marketing purposes.

We collect this data on the following lawful basis

  • to arrange or fulfil a contract

  • to meet a legal obligation other than a contract

  • to record consent

When you visit our website we also collect Cookies. These are small pieces of data that websites send to a user's computer and are stored on the user's web browser. They are designed to enable the website to remember information, such as what a user might have put in a shopping cart for example. This helps us to personalise your experience and analyse anonymised website traffic to make future improvements.  It may also be used for re-marketing purposes, such as with the Facebook pixel. See more on cookies here

2. Which third parties do we share Personal Data with?

We share personal data with the following third parties:

First and last name

Fasthosts Email Provider

Mailchimp*

WAVE Accounting software

Paypal^

Print labs~

Lightblue Software

Shootproof~

NON-EEA

NON-EEA

NON-EEA

NON-EEA

EEA

EEA

NON-EEA

Address

WAVE Accounting software

Paypal^

Print labs~

Lightblue Software

Shootproof~

NON-EEA

NON-EEA

EEA

EEA

NON-EEA

Post code

WAVE Accounting software

Paypal^

Print labs~

Lightblue Software

Shootproof~

NON-EEA

NON-EEA

EEA

EEA

NON-EEA

E-mail address

Fasthosts Email Provider

Mailchimp*

WAVE Accounting software

Paypal^

Print labs~

Lightblue Software

Shootproof

NON-EEA

NON-EEA

NON-EEA

NON-EEA

EEA

EEA

NON-EEA

Telephone number

Lightblue Software

Paypal^

Shootproof~

EEA

NON-EEA

NON-EEA

Date of Birth

Lightblue Software

EEA

Images

Dropbox

Shootproof

NON-EEA

NON-EEA

* Only if opted into our mailing list^ Only if a payment is made via Paypal~ When an order is placedNON-EEA – Data is transferred outside of the European Economic Area to United States under the protection of EU/US Privacy ShieldEEA – Data is not transferred outside of the European Economic AreaThere are also certain situations in which we may share access to your personal data without your explicit consent; for example, if required by law, to protect the life of an individual, or to comply with any valid legal process, government request, rule or regulation. 

3. Why do we share your Personal Data with the above?

We share your data in order to

  • Deliver our service or products to you

  • for marketing purposes

  • to personalise your experience

  • to provide online gallery access.

We may transfer personal data to a country outside of the European Economic Area (EEA) if necessary eg if a third party we utilise could have servers located outside of the EEA. If this is the case, we will either obtain your consent or otherwise ensure that the transfer is legal and your data is secure by following the EU's guidelines. You can see above where we send data outside of the EEA and on what basis we do so. 

4. How do we keep your personal data secure?

We keep your data secure

  • by storing information on password protected devices

  • by following best practice

  • keeping paper files in a locked container

  • by using password protected online galleries

  • by backing up images on a secure cloud-based back-up service.

  • by using encryption

  • By using Secure Socket Layer (SSL) technology when information is submitted to us online.

In the unlikely event of a criminal breach of our security we will inform the relevant regulatory body within 72 hours and, if your personal data were involved in the breach, we will also inform you. 

5. Changes to our privacy policy and control

We may change this privacy policy from time to time. When we do, we will let you know by changing the date on this policy, notifying customers of only significant changes. By continuing to access or use our services after those changes become effective, you agree to be bound by the revised privacy policy. 

6. You have the following rights -

- the right to be informed about the collection and use of your personal data
- the right of access to your personal data and any supplementary information
- the right to have any errors in your personal data rectified
- the right to have your personal data erased
- the right to block or suppressing the processing of your personal data
- the right to move, copy or transfer your personal data from one IT environment to another
- the right to object to processing of your personal data in certain circumstances, and
- rights related to automated decision-making (i.e. where no humans are involved) and profiling (i.e. where certain personal data is processed to evaluate an individual).

We also give you the option to manage your data via:

Email – info@ebmphotography.co.uk
Telephone – 07590 012748
Writing to us – Office 25, Fife Renewables Innovation Centre, Ajax Way, Leven, Fife, KY8 3RS

While we do not hold personal data any longer than we need to. The duration will depend on your relationship with us, and whether it is ongoing. We may keep some of your personal data for up to 7 years after our working contract with you has finished, to market similar booking opportunities and for Tax legislation purposes. After this time we may archive your photographs indefinitely, along with your relevant details and consent forms.  This is due to requests for replacement images being made several years after being taken.